How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-16 business days.
What currency are the prices do I see in the site?
All prices are in USD. However, for your ease of use, we have a built-in currency convertor on this store.
I just placed an order, when will it be shipped?
We make every effort to delivery products as quickly as possible. Please wait 5-8 business days for your item to be shipped; normal delivery timeframes are 1 to 2 weeks.
After your order has been SHIPPED, your tracking number will be updated 3-5 days later. Please contact us at *CONTACT MAIL* if you have not received a tracking number after 7 business days.
I am not satisfied with what I got, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee if the product is defective or damaged. Besides, we offer a 30-day return policy for a full refund. You must ship it back at your own expense. Upon receiving the product we will refund the full amount of your original purchase. Please Include a name and order number on the returned parcels.
*Important*
If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You have the option to cancel your order without incurring any fees! Before your order ships, you must cancel it. If the item has already been shipped, please use our simple return system to receive a complete refund.
I have entered an incorrect address what do I do now?
Simply reply to your order confirmation email and confirm if you misspelt or auto-filled in an erroneous address. If the address provided is incorrect, please tell us by email at *CONTACT MAIL*. If the provided address is incorrect, we will replace it with the proper address within 24 hours. After the first 24 hours of wrong submission, there will be no reimbursement.
I have a question that wasn't answered, can you please help?
Yes, absolutely! We're here to assist you in going all berzerk with our premium sports accessories! Please contact us at *CONTACT MAIL*, and we will gladly assist you in any way we can.
We get a significant number of emails; if you want a quick answer, please include your order number and fully state the problem.